Municipal by-laws are enforced on a written complaint basis only. You can file a bylaw complaint by reporting a concern or complaint through Cloudpermit.
Telephone calls will not be accepted unless it is a public health and safety issue.
How to Submit a By-law Concern or Complaint Via Cloudpermit
The Municipality of Central Manitoulin is pleased to offer residents Cloudpermit – an online system to submit concerns.
Step 1: Start creating a concern/complaint by selecting the 'Report a Complaint' button below.
Step 2: Search for a property by typing an address or by moving and zooming on the map. Click on the property to place a pin for the location of the complaint.
Step 3: Select 'Create Complaint' from the panel on the right side of the map. Fill in the required information. You can describe the exact location of the concern/complaint if it is, for example, outside of the property borders and you want to help the by-law enforcement officer find the location more easily.
Step 4: Verify and ‘Submit’ your concern/complaint for review.
Need help? Visit Cloudpermit Support for answers to commonly asked technical questions about the platform.
Helpful Information to Provide
By-law infractions that you wish to have investigated by the By-law Enforcement Officer must be submitted formally in writing. If you would like to report a By-law violation, please complete and submit a complaint using the link. We ask that when providing a description of the issue, any information regarding the following items be added to the complaint, if known:
- Have Police attended the property previously?
- How many people live at the property?
- Are you aware of any violent altercations that have taken place involving the residents of the property in question?
- Are there any dogs on the property?
Additional Information
The complaint will not be investigated if:
- Anonymous or third party
- Incomplete form
- Considered malicious or vexatious.
Civil matters not within our jurisdiction:
- private right-of-way disputes,
- trespassing, and
- neighbour disputes over property lines, tree cutting or fence locations
If the matter cannot be resolved between you and your neighbour, you may wish to consult legal counsel.
If you are having trouble using the online form tool above you can also pick up a paper complaint form from the Municipal Office.
Please note that all information submitted is protected under the Municipal Freedom of Information and Protection of Privacy Act and as per the Act, By-law Services cannot provide updates on the status of any file.
Noise Complaints
For noise complaints, please contact the police non-emergency line at 1-888-310-1122.
